Studyio FAQ

What is Studyio?

An Alberta-aligned math platform for students from Grade 9 through Grade 12 — voice-narrated lessons, instant-feedback quizzes, and a built-in AI tutor (Ms. Emma) on demand. • Grade 9 Math — full curriculum + PAT prep • Math 10C — full curriculum + final exam prep • Math 20-1 — full curriculum + final exam prep • Math 30-1 — full curriculum + Diploma prep

What grades and courses does Studyio cover?

Every unit and lesson from the Alberta Program of Studies, across all four high-school math streams: • Grade 9 Math (with PAT prep) • Math 10C (with final exam prep) • Math 20-1 (with final exam prep) • Math 30-1 (with Diploma prep)

Do I need to sign up to try Studyio?

• No account needed to try a sample lesson — just click "Explore a Lesson" on any course page. • Create a free account to save progress and unlock the full set of lessons, quizzes, and exam-prep.

What devices does Studyio work on?

Studyio runs entirely in the browser — no downloads or installs: • Desktop or laptop (Mac, Windows, Linux) • Tablets — iPad, Chromebook, Android tablets • Phones — iPhone and Android

Does Studyio work offline?

No — Studyio needs an internet connection. A standard home or school Wi-Fi connection is plenty.

How do Studyio lessons work?

Each lesson follows the same simple flow: 1. Press play on the voice-narrated walkthrough — like a teacher explaining the concept beside you. Pause, rewind, or change the speed whenever. 2. Take the practice quiz that goes with the lesson — instant feedback on every question. 3. Step through the worked solution for any question you missed, with the reasoning explained line by line.

What is Ms. Emma?

Studyio's built-in AI math tutor — like having a tutor on demand: • Available 24/7 from inside any lesson • Walks through tricky problems step by step • Explains concepts a different way when something doesn't click

Is Ms. Emma safe for students?

Yes — Ms. Emma is purpose-built for math help only: • She only answers questions about Alberta math curriculum content. • Off-topic conversations, personal questions, or anything outside math are politely refused. • Student conversations are not used to train AI models.

How is Studyio different from a private tutor?

Two very different price tags and access models: • Private tutor — around $60/hour in Alberta, usually one session a week. • Studyio — unlimited 24/7 access (lessons, quizzes, Ms. Emma) for less than $0.21/day on the yearly plan.

What kind of exam prep is included?

Exam prep is built into every course and modelled directly on what students actually sit: • Grade 9 — full Provincial Achievement Test (PAT) practice in the exact PAT format. • Math 10C — final-exam-style practice sets aligned to every course outcome. • Math 20-1 — final-exam-style practice sets aligned to every course outcome. • Math 30-1 — full Alberta Diploma exam practice, written by Alberta teachers.

What plans does Studyio offer?

Three plans, all with the same Alberta-aligned content: • Free — access to lessons and quizzes, with limited Ms. Emma. • Pro Monthly — $7.99/month, starts with a 7-day free trial. • Pro Yearly — $73.99/year (best value, less than $0.21/day). Pro unlocks unlimited lessons, quizzes, unit tests, exam-prep, and unlimited Ms. Emma.

Is there a free trial?

• Yes — Pro plans start with a 7-day free trial. • Every feature is unlocked during the trial. • Cancel anytime before it ends and you won't be charged.

How do I cancel my subscription?

You can cancel anytime from your account — no email or phone call needed: 1. Log in to Studyio. 2. Click Profile on the right side of the navbar. 3. In the Subscription section, click Manage, then Cancel subscription. Your access continues until the end of your current billing period, and you can re-subscribe anytime.

Will I be charged after the free trial?

• Yes — your plan auto-renews at the regular price if you don't cancel before the 7-day trial ends. • Cancel anytime during the trial from Profile → Subscription → Manage.

What happens to my progress if I cancel?

• Your account drops back to the Free plan. • You keep access to your progress, lessons, and quizzes. • You lose Pro features like unlimited Ms. Emma and unlimited exam-prep attempts.

Can I switch between Monthly and Yearly plans?

Not directly — you'll need to cancel your current plan and resubscribe to the new one: 1. Cancel from Profile → Subscription → Manage → Cancel subscription. 2. Wait for your current billing period to end — you keep full access until then. 3. Subscribe to the plan you want from the Pricing page.

What payment methods do you accept?

All major credit and debit cards through Stripe: • Visa • Mastercard • American Express Stripe handles payment processing — Studyio never stores your card details.

How does Studyio for Schools work?

• Teachers get a class dashboard that automatically surfaces per-student and class-wide weak spots. • Studyio grades every lesson, quiz, and unit test — no marking required. • Students get the same Studyio experience as individuals, with content aligned to whichever Alberta course you teach.

Do you collect student data?

No. Studyio doesn't collect any personally identifiable information (PII) from students: • No student emails required • No names, birthdates, addresses, or phone numbers • No third-party advertising trackers • Account data lives in Canada This is the main reason most Alberta schools clear Studyio's FOIP review in days, not months.

How are student accounts created?

Setting up a class takes a few minutes: 1. Log in as a teacher and create a new class. 2. Studyio auto-generates a username and password for each student. 3. Hand the credentials out in class — no student email, no parent signup form.

How much does Studyio cost for schools?

• Flat per-student rate, with volume pricing that scales to your school size. • No platform fee or hidden tiers. • Email studyiocanada@gmail.com for a quote sized to your school.

Can we try Studyio with one class first?

Yes — we offer free pilots for a single class: • See the dashboard with real student data before committing. • No purchase order or commitment required.

Is my data secure?

Yes — Studyio is built with security as a baseline, not an add-on: • Encrypted connections (HTTPS) on every page. • Payment data handled by Stripe — PCI-compliant, never stored by us. • Account data hosted in Canada. • No selling or sharing of data with third parties.

Does Studyio use my data to train AI?

• No — student conversations with Ms. Emma are not used to train AI models. • They're processed in real time to give you an answer and then discarded per our privacy policy.

Is Studyio FOIP-compliant for Alberta schools?

Yes — because schools use auto-generated usernames, Studyio sidesteps most of the FOIP review process: • No student emails collected • No personally identifiable information (PII) collected • Account data stored in Canada We're happy to walk through compliance details with your district on a demo call.